Welcome to MeloSync. By using our services, you agree to the following privacy policy. Please read it carefully to understand how we collect, use, and protect your information.
Our privacy policy will detail for you how we collect and use your data on the platform. However, before delving into the details, we would like to first give you a brief overview of our philosophy regarding user privacy and emphasize some key fundamental ideas. Using the platform means that you agree to the collection of certain types of data (as described below). You should have a full understanding of what we do (and do not do) with your personal information and data. We also want to briefly introduce what you agree to when you use the platform. All of these points will be explained in detail below. Using the platform means that you agree to; our use of cookies and other related technologies; the transfer of your information to third parties outside your country of residence; the collection, processing, use and sharing of your information; the public availability of certain types of personal information that you choose to share by registering an account, and your control over the sharing of such information.
When you use the application, we will request and collect the following personal information from you. This information is necessary for the full performance of the contract between you and us. Without this information, it is not possible to provide the full functionality of the application and perform the requested services.
1. Authorization and/or account information: When you register for an account, we require certain information, such as your email address or Google ID or Dropbox ID or OneDrive ID - depending on the application settings.
2. Content information: Audio files and other data you upload using the application.
3. Personal information: When the application is designed to track your information, store your records and/or manage them for your convenience, you can fill in this information yourself and as per your explicit request. At the same time, the information we require will remain on your device and we will not collect this information in any way.
When you use the application, certain information about your device and user behavior may be automatically processed. This information is typically non-personal and we can only access this information in aggregated form. We process this information based on our legitimate interests in improving the application and providing the best experience for users. Otherwise, we may not be able to provide all the services and features requested by the application.
We use third-party automatic data processing technologies (such as AdMob, Firebase Analytics, One Drive, Google Drive, DropBox, Files) to analyze certain information sent by your device or our application. Automatic data processing technologies (advertising or analytics tools) provide us with the data described below. We do not control, monitor or respond to how third parties providing your information process your personal data, and any information requests regarding the disclosure of your personal information to us should be sent directly to such third parties.
1. Device identifiers: When you access our application using a mobile device (tablet or phone), we may access or monitor one or more "device identifiers". A device identifier is a small data file or similar data structure stored on or associated with your mobile device that uniquely identifies your mobile device. Device identifiers provide reports or personalized content and advertisements. Data that can be processed: The type of your mobile device and the version of the operating system installed on your mobile device; The regional information of your mobile device; The region associated with your SIM card; Internet Protocol ("IP") address; Advertiser ID/Advertising ID, which is a string of numbers and letters used to identify your personal smartphone or tablet.
2. Cookies and similar technologies: When you use the application, we may use cookies and similar technologies (such as pixels, web beacons, scripts) to collect information about how you use our application and provide functionality to you. A cookie is a text file containing a small amount of information that is saved to your device when you visit the application. Each time you use the application, this text file is sent back to our server. This enables us to operate the application more effectively. For example, we will know how many users have visited specific areas or features within our application and which links or advertisements they have clicked on. We use this aggregated information to understand and optimize the way our application is used, improve our marketing efforts, and provide content and features that interest you. We may ask advertisers or other partners to place advertisements or services in the application, and these advertisements or services may use cookies or similar technologies.
3. Log file information: Log file information is automatically reported each time you request access to the application. This information can also be provided when the application is installed on your device. When you use our application, processing information through automatic data processing technology will automatically begin. The application may use the automatic processing of your personal data, including analytics, that is, any form of automatic processing of personal data, including the use of personal data to evaluate certain personal aspects related to you, particularly aspects related to analyzing or predicting your personal preferences, interests, behaviors, locations or actions.
Our mission is to continuously improve our application and provide you with new experiences. As part of this mission, we use your information for the following purposes:
1. Provide our services: We use the information you submit and the automatically processed information to provide you with all the requested services.
2. Improve, test and monitor the effectiveness of our application: We use the automatically processed information to better understand user behavior and trends, detect potential disruptions and technical issues, to run, protect, improve and optimize our application.
3. Provide you with interest-based (behavioral) advertising or other targeted content: We may use the automatically processed information for marketing purposes (display advertisements that you may be interested in based on your preferences). We provide you with personalized content and information, which may include online advertising or other forms of marketing.
4. Communicate with you: We use the information we have to communicate with you through newsletters, that is, send you marketing notifications, receive feedback on your application experience with us, and keep you informed of our policies and terms. When you contact us, we will also use your information to reply to you.
5. Prevent fraud and spam, enforce the law: We sincerely hope that our application is free of spam and fraud content, making you feel safe and free. We may use your information to prevent, detect and investigate fraud, security breaches, potential prohibited or illegal activities, protect our trademarks and enforce our terms of use.
If there are any new purposes for processing your personal data, we will let you know that we have started processing information for that other purpose by making corresponding changes to this privacy policy.
At the same time, we highly value your trust in providing us with personal information, so we strive to protect your personal information using commercially acceptable methods. But please remember that no Internet transmission method or electronic storage method is 100% secure and reliable, and we cannot guarantee its absolute security.
We will only share your information with third parties in the manner described in this privacy policy.
We do not rent or sell your personal data to third parties, but we may share information from tools such as cookies, log files, device identifiers and location data with third-party organizations that provide automatic data processing technologies for the application. We do not control or influence the tracking technologies of these third parties or how they are used. We may also share certain information, such as cookie data, with third-party advertising partners. This information allows third-party advertising networks, etc. to deliver targeted advertisements that they believe are of the greatest interest to you.
We may use one or more of the following third-party advertising services and analytics tools: Adjust; AdMob; Amplitude; AnnAnnie; AppFigures; Apple SearchAds; Facebook; Firebase; Flurry; Google AdWords; ironSource; Mopub; SensorTower; Vungle. If you want to learn more about services and privacy options, please review their websites and privacy policies.
Our application may contain links to third-party websites/services, or you can access the application from third-party websites. We are not responsible for the privacy practices or content of these third-party websites or services linked to our application, including the information or content contained therein.
We may disclose your personal information if it is necessary for objective reasons, public interests or other unforeseen circumstances:
1. As required by law;
2. When we sincerely believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to government requests;
3. If we are involved in a merger, acquisition or sale of all or part of our assets: We will notify you of any changes in the ownership or use of your personal information and any choices you may have regarding your personal information by email and/or by posting a prominent notice in our application.
It should be emphasized that we employ third-party companies and individuals, possibly to facilitate our services; to provide services on our behalf; to perform services related to the services; or to help us analyze how our services are used. These third parties have access to their personal information, but they are obligated not to disclose or use the information for any other purpose.
You have the right to file a complaint with us regarding the data we store and access on the following issues:
1. Data access and portability: You can request that we provide a copy of your personal information held by us.
2. Change or correct data: If you are unable to update the data yourself through your account, you have the right to request that we correct, change, update or rectify your data.
3. Data retention and deletion: We typically retain data as long as your account exists or is needed to provide the application. However, the specific retention period may vary depending on the processing environment we perform and our legal obligations. You have the right to request that we delete all or part of the personal data we hold about you. If you have an account, you can also delete your account at any time. If, for the reasonable necessity of fulfilling our legal obligations or if we have a legitimate interest (for example, to prevent fraud and abuse and maintain and enhance security), we may still need to retain some of your personal data even after you close your account.
4. Restrict processing: In some cases, you have the right to restrict the way we use your personal information. Remember that we only ensure the above rights for the information you submit. When your personal information is automatically processed, you can object to such processing in certain circumstances. If your personal information is used for direct marketing purposes, you can request to stop processing your data for these direct marketing purposes. To exercise your rights, please contact the third-party services listed in Part IV of this privacy policy to understand how to object to the processing of your data. Most of them have clear instructions on their privacy pages, functional APIs or other options.
US regional model: Residents of the State of California, USA have the right to request a list of all third parties to whom our application has disclosed certain personal information (in accordance with California law) for the purpose of direct marketing by these third parties. If you are a California resident and wish to receive such a list, please contact us by email as shown below. When submitting such a request, please write "Your Right to Keep Confidential in California" in the complaint text, along with your name, address, city, state and zip code. In your request text, please provide us with sufficient information so that we can determine whether the above legal requirements apply to your situation. You must confirm that you are a resident of California, USA and provide your current address in California for us to reply. Please note that we do not accept phone calls, mail or fax calls, and are not responsible for calls that are marked or misdelivered or do not contain detailed information.
The platform contains links to third-party content, advertisements and websites that are not part of MeloSync and are not associated with it. We are not responsible for the content or privacy policies of third-party websites. Be sure to read their privacy policies to determine if you are satisfied with the way they handle your information.
Under no circumstances will we intentionally or purposefully collect information from anyone under the age of 13 or who has not reached the legal age limit in their area ("Age Limit"). If you have not reached the Age Limit, you should not use the platform and are expressly prohibited from registering a user account or transmitting any data or personal information on the platform. If you are the parent/guardian of a child who has not reached the Age Limit and believe that we have collected such information, please contact us immediately at [email protected] and we will delete this information immediately.
We may update our privacy policy from time to time. Therefore, it is recommended that you review this page regularly for any changes. We will notify you of any changes by posting a new privacy policy on this page.
If you have any questions or concerns about this privacy statement, the practices of the platform or your experience on the platform, please contact us in the following ways: Email: [email protected]